MYB Automation

Stop Losing Leads and Wasting Time on Manual Admin

We help service businesses keep track of new enquiries, follow up with customers, and spend less time on admin.

Most Service Businesses Lose Opportunities Without Realising It

Missed follow-ups and manual processes quietly cost businesses time and revenue. When admin work piles up, leads go cold and growth stalls — not because of the service you provide, but because of what happens after the enquiry comes in.

Enquiries get forgotten

Leads come in through email, forms, and calls — but without a system, they slip through the cracks.

Leads sit untouched

Potential clients wait days for a response while your team focuses on active jobs.

New client setup is repetitive

Every new client means the same manual steps: folders, emails, documents, and task lists.

Admin wastes hours every week

Copy-pasting data, chasing updates, and updating spreadsheets instead of doing real work.

How Our Automation Works

From first enquiry to new client fully set up — without the manual steps in between.

Here is an example process for a cleaning company using Google Sheets.

1

Lead Enquiry

Screenshot of a client filling in a lead enquiry form

A potential client reaches out via your website or form.

2

Lead Stored

Screenshot of a new lead stored in Google Sheets

The enquiry is stored wherever you keep your leads (we're using Google Sheets in this example).

3

Instant Confirmation

Screenshot of the automated confirmation email a client receives

The potential client instantly receives an automated email confirming their request has been received.

4

Owner Notified

Screenshot of the email the business owner receives about a new lead

You receive an email straight away letting you know there is a new lead to follow up on. We can also add scheduled reminders so you get nudged to check on leads marked as new or not yet contacted — ensuring none are missed.

5

Client Won

Screenshot of a lead marked as won in Google SheetsScreenshot of the confirmation email in the client's inboxScreenshot of the confirmation email content

After you've gone through your contact process and secured the deal, mark the lead as won — for example, by manually setting the status to Won in Google Sheets. The client then automatically receives a confirmation email.

6

New Client Setup

Screenshot of a newly created Google Drive folderScreenshot of the client's Google Drive folder openedScreenshot showing the folder created status set to yes

Once a deal is won, we can automatically set things up for the new client. Like in this example, we automatically create a Google Drive folder for each client so everything is ready without the manual admin.

What We Automate

Lead Capture

Automatically collect enquiries from forms and websites.

Lead Tracking

Track lead status and follow-ups in one place.

New Client Setup

Automatically create folders, send emails, and trigger setup tasks when a deal is won.

Internal Alerts

Receive notifications when leads need attention.

Our Review Process

01

We review your workflow

We map how leads come in, how your team responds, and where time gets lost.

02

We identify repetitive admin and bottlenecks

We pinpoint the tasks that repeat every week and the steps that slow you down.

03

We build your automation system

We set up the tools and workflows so your team can focus on delivering service.

Contact Us

Book a Free Workflow Audit

Tell us a little about your business and we'll discuss how automation could save time and reduce manual admin. Nothing is fixed — if you're simply curious or have other questions, you're free to message us too.

Email us directly

myb.automations@gmail.com

Click below to open your email client with a pre-filled subject line. Include a few details about your business and the admin tasks you'd like to simplify — or just say hello if you have any other queries. We're happy to hear from you either way.